Job Position:
Volunteer Coordinator (Full-Time)
Location: Columbus, Ohio (local presence required)
Status: Full-Time
About Adaptive Sports Connection
Adaptive Sports Connection is a mission-driven nonprofit dedicated to advancing dignity, belonging, challenge, and safety through adaptive sports and outdoor experiences. ASC serves veterans, adults, and children with disabilities and their families through year-round programming and community pathways.
Position Summary
The Volunteer Coordinator is responsible for building and managing the volunteer system that supports adaptive sports delivery. This role ensures volunteers are recruited, scheduled, prepared, and supported so that programs are fully staffed and consistently executed.
“The Volunteer Coordinator leads ASC's volunteer program across weekly adaptive sports programming and major events. This role owns volunteer recruitment, scheduling, training, and retention, and builds the relationships that keep volunteers engaged season after season, so that programs and events are fully staffed and consistently executed.”
Key Responsibilities
Volunteer Recruitment & Pipeline
- Recruit volunteers aligned with ASC’s mission • Maintain an active and engaged volunteer pool • Identify gaps across sports and roles
- Lead in-person recruitment at universities, corporate IRGs, and community partners (tabling, info sessions, lecture-hall presentations)
- Serve as primary point of contact for external volunteer groups, including intake, involvement, and retention
Volunteer Placement & Scheduling
- Coordinate volunteer assignments across programs • Ensure sessions are fully staffed in advance • Align volunteer availability with program needs
- Staff large-scale events including the Inclusive Golf Classic, the Bash gala, Boundless Hope, and Veterans Weekend
- Provide on-site leadership during major events; adapt volunteer roles in real time based on program needs and unforeseen changes
- Work closely with the Director of Community Experience to make sure all roles are filled on a weekly basis for the ASC Adventure and Wellness Lodge
Weekly Programming
- Work closely with the program team to make sure volunteer slots are filled for successful operation of weekly kayaking, cycling, and wintersports
Onboarding & Training
- Support onboarding of new volunteers • Communicate expectations and standards
- Connect volunteers with sport-specific leads
- Lead bi-weekly information sessions for onboarding new volunteers
- Coordinate with the program team about trainings, dates, and getting new volunteers signed up
Volunteer Experience & Retention
- Maintain clear communication with volunteers • Recognize and support volunteer contributions
- Address concerns and improve experience
- Run the volunteer recognition program
- Build and maintain trusted relationships with volunteers
System Management
- Track volunteer participation and availability • Maintain organized volunteer records • Improve coordination processes over time
- Serve as day-to-day administrator of Volunteer Hub: user groups, workflows, sign-ups, reporting
- Manage the background check pipeline end-to-end, including manual renewal tracking
Qualifications
Required
- Experience in coordination, volunteer management, or related field
- Strong communication and organizational skills
- Ability to manage multiple relationships and schedules
- Ability to work independently and across teams
- Experience with volunteer management systems
- Availability for evenings and weekends
Preferred
- Experience in nonprofit or volunteer-driven organizations
- Familiarity with adaptive sports or community-based programs
Key Competencies
- Relationship building
- Organization and reliability
- Clear communication
- Responsiveness and follow-through
- Problem-solving
Work Expectations
- Regular communication with volunteers and staff
- Presence at programs and events as needed
- Managing volunteer schedules and assignments
- Supporting a consistent volunteer experience
Why This Role Matters
This role ensures that the volunteer system is strong and reliable, making it possible for ASC programs to operate and grow.
Job Position:
Adaptive Sports On-Site Lead (Part-Time)
Location: Columbus, Ohio (local presence required)
Status: Part-Time
About Adaptive Sports Connection
Adaptive Sports Connection is a mission-driven nonprofit dedicated to advancing dignity, belonging, challenge, and safety through adaptive sports and outdoor experiences. ASC serves veterans, adults, and children with disabilities and their families through year-round programming and community pathways.
Position Summary
The Adaptive Sports On-Site Lead is responsible for leading day-of program execution to ensure adaptive sports sessions run safely, smoothly, and consistently. This role provides on-site leadership, coordinates volunteers and athletes, and manages real-time decisions. The position requires strong situational awareness, communication, and the ability to lead in dynamic environments.
Current Priority Program Areas
- Road Cycling: Immediate through November 2026
- Mountain Biking: Immediate through November 2026
- Kayaking / Paddle Sports: Immediate through September 2026
- Ski / Snowboard Programs: November 2026 through April 2027
- Additional adaptive sports as needed
Key Responsibilities
Day-of Leadership
- Lead on-site execution of adaptive sports sessions
- Set clear expectations at the start of each session
- Maintain clarity and coordination throughout the day
Safety & Decision-Making
- Prioritize safety in all situations
- Make real-time decisions based on conditions and needs
- Adjust groups, timing, or flow as needed
Flow & Coordination
- Organize athletes and volunteers into appropriate groups
- Manage timing, transitions, and session flow
- Ensure a smooth and consistent experience
Volunteer Support
- Provide direction and support to volunteers during sessions
- Clarify roles and expectations
- Address questions or challenges in real time
Problem Solving
- Address operational issues as they arise
- Manage last-minute changes or gaps
- Adapt to weather, attendance, or equipment needs
Qualifications
Required
- Experience in operations, event coordination, or program delivery
- Strong decision-making and problem-solving skills
- Ability to lead in dynamic, real-time environments
- Strong communication skills
Preferred
- Experience in sports, outdoor recreation, or adaptive programs
- Familiarity with safety protocols and risk management
- Experience working with volunteers
Key Competencies
- Leadership and presence
- Calm decision-making under pressure
- Clear communication
- Adaptability and responsiveness
- Attention to safety and detail
Work Expectations
- Regular presence at program sessions
- On-site leadership during events and activities
- Coordination with staff and volunteers
- Ensuring safe and consistent program execution
Why This Role Matters
This role ensures that each program session runs the way it is intended—safe, organized, and consistent—so athletes and volunteers can focus on participation and experience.
Job Position:
Registration & Engagement Coordinator (Part-Time)
Location: Columbus, Ohio (local presence required)
Status: Part-Time (20–25 hours/week)
About Adaptive Sports Connection
Adaptive Sports Connection is a mission-driven nonprofit dedicated to advancing dignity, belonging, challenge, and safety through adaptive sports and outdoor experiences. ASC serves veterans, adults, and children with disabilities and their families through year-round programming and community pathways.
Position Summary
The Intake & Engagement Coordinator ensures every athlete has a clear, supported entry into ASC and a pathway to stay engaged over time. This role manages intake, tracks participation, and reconnects athletes who fall out of rhythm. The position requires strong communication skills, organization, and the ability to coordinate across teams while maintaining clear visibility into participation.
Key Responsibilities
Athlete Intake & Onboarding
- Manage intake process and communication for new athletes
- Ensure accurate data capture and participant records
- Connect athletes to appropriate programs
- Reduce friction at entry and ensure a clear onboarding experience
Engagement Tracking & Visibility
- Track attendance and participation trends across programs
- Maintain accurate, organized participation data
- Identify gaps in engagement and participation patterns
- Provide visibility into who is participating and who is not
Re-Engagement
- Identify athletes with gaps in attendance
- Conduct outreach to reconnect participants
- Understand and address barriers to participation
- Guide athletes back into programs
Connection to Opportunities
- Connect athletes to additional programs and pathways
- Support progression across sports and experiences
- Align with broader participation and engagement strategies
Data Insight & System Feedback
- Identify trends in participation and retention
- Highlight bottlenecks or breakdowns in the system
- Support continuous improvement efforts (PDSA cycles)
- Inform decision-making across programs and leadership
Qualifications
Required
- Experience in coordination, customer service, or program administration
- Strong communication and organizational skills
- Ability to manage data and track multiple processes
- Ability to work independently and across teams
Preferred
- Experience in nonprofit or community-based organizations
- Familiarity with adaptive sports or disability services
- Experience with CRM or registration systems
Key Competencies
- Clear and responsive communication
- Attention to detail and data accuracy
- Problem-solving and follow-through
- Ability to identify patterns and trends
- Organization and consistency
Work Expectations
- Regular communication with athletes, families, and staff
- Maintaining accurate participation data and records
- Coordinating across programs and teams
- Supporting ongoing engagement and retention efforts
Why This Role Matters
This role ensures that athletes enter, stay engaged, and do not fall through the cracks—providing visibility into participation and strengthening the overall system.