Job Position:
Program and Volunteer Manager
Overview:
Reporting to the COO/ Executive Director (ED), the Program and Volunteer Manager plays a critical role in helping ASC and GOA deliver high-quality programs and inclusive outdoor experiences locally and regionally. The Program and Volunteer Manager will be responsible for a variety of significant activities including internal operations, oversight of the Program Coordinators, human resources, site expansion, and program evaluation services. They will be instrumental in ensuring consistent and effective internal processes and communications to strengthen ASC’s and GOA’s programs and position the organization for continued success.
Responsibilities:
- Oversee the program operations with day-to-day leadership of ASC’s Program Coordinators and Part-time staff
- In partnership with the COO/ED, hire new program staff as needed
- Provide guidance, strategies for growth, and operational assistance for all programs
- In partnership with the COO/ED, develop new programs and events aligned with BOD-approved growth and fundraising strategies
- Conduct yearly performance reviews for Program Coordinators, part-time, and seasonal employees.
- Implement appropriate professional development tools and training to maximize operational effectiveness and ensure the achievement of employee goals and performance benchmarks
- Assist the COO/ED in coordinating and directing program expansion strategies; helping to build strategic partnerships in existing and new regions.
- Lead volunteer management, communication, retention, and develop a comprehensive volunteer plan
- In partnership with senior staff, implement fundraising events, and communicate program successes and outcomes to further the mission
- Work with the Program Coordinators to develop and implement a program-focused communication plan
- In partnership with the COO/ED and program staff, manage growth as it relates to the capacity to serve with excellence
- Develop program outcomes and implement a plan to gather and analyze data
- In partnership with all staff, implement the strategic plan created by the Board of Directors
- In partnership with the COO/ED, coordinate the annual operations plan and budget for ASC and GOA
- In partnership with the COO/ED and GOA Program Coordinator, develop and implement marketing and customer engagement strategies to drive sales, and sponsorships, and meet financial projections.
- Must have reliable transportation and be able to self-transport as travel to various programming locations is required.
Time Allocation:
The Program and Volunteer Manager will provide oversight for ASC and GOA programs with 50% of the time spent on internal operations and the other 50% in the field directly supporting the programming and volunteers.
Education:
Four-year college degree, or equivalent experience resulting in broad knowledge of a field related to the job, plus 5 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience. Preferred degrees; Sport Management, Recreation Therapy, Adaptive Physical Education, Exercise Science.
Special Skills:
Prefer candidate to hold certifications listed below or obtain within the first year. American Canoe Association (ACA), Professional Ski Instructors Association (PSIA), Bike Instructor Certification Program (BICP).
Status:
Full Time, Exempt
Benefits:
Two weeks paid vacation, (8)sick days, (9) Holidays, employer-sponsored health insurance
Compensation:
Salary is competitive wage commensurate to experience