Job Position:
Volunteer and Events Manager
Reports To:
Chief Operating Officer
Position Description:
The Volunteer and Events Manager is responsible for overseeing all aspects of the volunteer program at Adaptive Sports Connection, ensuring a seamless, engaging, and rewarding experience for volunteers. This role will focus on implementing the Volunteer Journey Map, from recruitment and on boarding to engagement, retention, and advocacy. Additionally, this role will lead the logistics and volunteer coordination of events, ensuring the delivery of high-impact experiences for participants and supporters. The Volunteer and Events Manager will work closely with leadership, staff, and community partners to enhance volunteer involvement, ensuring their contributions align with the organization’s mission and impact.
Key Responsibilities:
Awareness & Recruitment
- Develop and implement strategic marketing campaigns using social media, newsletters, and community outreach to attract potential volunteers.
- Foster relationships with schools, universities, corporations, and community groups to build a diverse and engaged volunteer base.
- Ensure the VolunteerHub management platform is prominently promoted on the website with clear calls to action for sign-ups.
- Create compelling recruitment materials, including testimonials, videos, and FAQs highlighting volunteer opportunities.
Sign-Up & Onboarding
- Manage the VolunteerHub registration process, ensuring a user-friendly experience for new volunteers.
- Develop an engaging onboarding program, including orientation sessions (virtual or in-person) that introduce volunteers to the mission, vision, and values of the organization.
- Provide a Volunteer Handbook outlining expectations, safety protocols, and the rewards program.
- Organize role-specific training to equip volunteers with the necessary skills for working with participants or managing adaptive equipment.
Engagement & Communication
- Maintain regular communication with volunteers through monthly newsletters, automated reminders, and social media groups.
- Utilize VolunteerHub for scheduling, updates, and post-event feedback requests.
- Facilitate opportunities for volunteer networking and connection, such as private Facebook groups or Slack channels.
- Implement feedback mechanisms, such as surveys and listening sessions, to continuously improve the volunteer experience.
Rewards & Retention
- Establish a Volunteer Recognition Program, including a points-based system where hours volunteered translate into incentives such as branded merchandise, gift cards, or event tickets.
- Organize annual appreciation events to recognize top contributors and highlight volunteer impact.
- Send thank-you messages and highlight volunteers through “Volunteer of the Month” features.
- Offer professional development opportunities, including leadership roles and workshops, to enhance engagement and retention.
Impact & Advocacy
- Share impact data and personal success stories to demonstrate how volunteers’ efforts improve lives.
- Encourage volunteers to become advocates by offering referral rewards and fundraising opportunities.
- Equip volunteers with advocacy tools (e.g., talking points, brochures) to spread awareness and recruit others.
- Involve volunteers in strategic planning discussions to foster a deeper connection to the mission.
Event Logistics & Volunteer Coordination
- Plan and execute logistics for Adaptive Sports Connection events, ensuring all volunteer roles are properly staffed and well-coordinated.
- Develop event schedules, assign tasks, and provide on-site support to ensure smooth event execution.
- Work closely with program staff to identify volunteer needs for each event and create a seamless integration of volunteers into event operations.
- Capture post-event feedback from volunteers and participants to improve future event planning and execution.
Time Allocation:
- 50% Internal Operations: Managing volunteer communications, scheduling, and program development.
- 50% In the Field: Supporting volunteers directly at events, ensuring smooth operations, and fostering relationships.
This is not a remote position.
Qualifications and Experience:
- Bachelor’s degree or equivalent experience in Volunteer Management, Sport Management, Community Development, Nonprofit Administration, or Human Resources Management.
- Minimum two years of relevant work experience in volunteer coordination or program management.
- Preferred certification: Certified in Volunteer Administration (CVA).
- Must have reliable transportation for travel to various event locations.
Skills and Attributes for Success:
- Demonstrated experience in volunteer recruitment, engagement, and program execution.
- Excellent communication skills with the ability to inspire and motivate volunteers.
- Strong organizational skills to manage multiple tasks, schedules, and program logistics.
- Experience in event planning and logistics, ensuring smooth coordination of volunteers and resources.
- Problem-solving abilities to address challenges and improve volunteer operations.
- Ability to build community partnerships and cultivate meaningful volunteer relationships.
Bonus Skills:
- Experience in adaptive sports, including skiing, paddling, cycling, and soccer.
- Background working with diverse populations and individuals with disabilities.
Compensation & Benefits:
- Salary: $55,000 - $65,000, commensurate with experience.
- Benefits: Two weeks of paid vacation, eight sick days, nine holidays, and employer-sponsored health insurance.
Job Position:
Program Coordinator
Reports To:
Program Executive Director
Position Description:
The Program Coordinator plays a vital role in the planning, recruitment, execution, and evaluation of adaptive sports programs, ensuring the delivery of high-quality, inclusive experiences. This position is responsible for the day-to-day operations of programs serving individuals with disabilities, Veterans, families, volunteers, donors, community members, and partner organizations.
The primary focus of this role will be on the paddling and skiing programs, while also providing support across all aspects of adaptive programming. The Program Coordinator will work collaboratively to enhance participant engagement, optimize program efficiency, and foster strong community relationships to further the organization’s mission.
Key Responsibilities:
- Collaborate with the Program Executive Director and lead volunteers in establishing program-specific goals and objectives, including identifying, developing, and implementing program opportunities.
- Work with the Program Executive Director to determine necessary resources, including program supplies, repair parts, venue, participant marketing, and volunteers.
- Implement ASC program delivery procedures at all events as detailed in the pre-event, event delivery, and post-event procedures.
- Assist in the provision of appropriate training to all program volunteers and interns.
- Ensure that high-quality programs are delivered effectively to all athletes.
- Assist the Program Executive Director in the program planning process, including calendar postings, equipment loading, participant recruitment, communication with partner staff, and venue setup.
- Assist the Program Executive Director and lead volunteers in program delivery, including registration, risk management and safety, volunteer management, adaptive sport delivery, and venue tear down.
- Assist in post-event duties, including storage and unloading of equipment, equipment repairs, data entry, reporting, and follow-up with participants, volunteers, and other community members as necessary.
- Ensure that appropriate safety and risk management protocols are followed as they relate to specific programs.
- Ensure that all essential program equipment is available and in good working order for events. This includes securing additional equipment when necessary, regular maintenance, and repair of equipment.
- Assist in actively recruiting participants for programs, utilizing all of the resources available, both human and technology, to maximize event participation.
- Provide direct client services, support, and instruction in all programs as needed.
- Work cohesively with the broader team to contribute to a dynamic work environment and exceptional program delivery.
- Follow policies and procedures as defined by ASC manuals.
- Report concerns and issues directly to the supervisor.
- Engage in all other duties as assigned.
Time Allocation:
- The Program Coordinator will provide direct support for ASC programs, with 40% of the time spent on internal operations and the other 60% in the field, directly leading the programming and volunteers.
This is not a remote position.
Qualifications and Experience:
- Possess a bachelor's degree or higher in Sports or Recreation Management, Adapted Physical Education, Recreation Therapy, or a related field.
- Substantial knowledge of and experience in adaptive sports and recreation, disability awareness, and sport-specific disciplines.
- Certifications in PSIA, ACA, PMBIA, or other adaptive areas are preferred.
- Strong organizational, management, and leadership skills.
- The ability to prioritize projects to enhance workflow using independent judgment in making decisions that affect the day-to-day operations of ASC.
- Has the ability to work with a variety of people, including potential sponsors, event managers, volunteers, participants with special needs, the Board of Directors, and program staff.
- First Aid/ CPR/ AED certification is required within 3 months of hire.
Skills and Attributes for Success:
- Demonstrated experience in volunteer recruitment, engagement, and program execution.
- Excellent communication skills with the ability to inspire and motivate volunteers.
- Strong organizational skills to manage multiple tasks, schedules, and program logistics.
- Experience in event planning and logistics, ensuring smooth coordination of volunteers and resources.
- Problem-solving abilities to address challenges and improve volunteer operations.
- Ability to build community partnerships and cultivate meaningful volunteer relationships.
Compensation & Benefits:
- Salary: $50,000 - $55,000, commensurate with experience.
- Benefits: Two weeks of paid vacation, eight sick days, nine holidays, and employer-sponsored health insurance.
Job Position:
Seasonal Program Assistant
Reports To:
Program Executive Director
Position Description:
The Seasonal Program Assistant plays a key role in the successful delivery of Adaptive Sports Connection’s summer adaptive recreation programs. This position will primarily be in the field supporting programs such as cycling group rides, kayaking, waterskiing, special events, and outreach activities. Occasional office work will be required for administrative support and program reporting.
Key Responsibilities:
- Serve as an on-site staff contact for summer programs and activities, including:
- Cycling group rides
- Kayaking
- Waterskiing
- Special events, outings, and outreach opportunities
- Assist with program execution, including:
- Event logistics
- Volunteer coordination and training
- Participant evaluations
- Collaborate with the Program Coordinator, Sport Leads, and Event Leaders to ensure smooth event delivery
- Support general office operations:
- Data entry, filing, processing mail
- Maintaining administrative supplies
- Assist with equipment and facility maintenance
- Coordinate and uphold safety and risk management procedures
- Represent Adaptive Sports Connection positively in all community interactions
- Perform other duties as assigned
Qualifications and Experience:
- Experience facilitating group or one-on-one recreation activities; preferred experience in kayaking, cycling, or water skiing.
- Experience working with individuals with disabilities is highly preferred.
- Strong interpersonal, verbal, and written communication skills.
- Flexible schedule with availability on weekends and evenings.
- Ability to tow and operate a truck and trailer for program logistics.
Note: This position requires regular physical activity and the ability to work outdoors in varying conditions.
Employment Framework:
- Status: Seasonal; Part-Time (20 hours/week, Non-Exempt)
- Compensation: $15/hour
- Employment Period: May – September 2025